Visual Exposure Limited (Trading as Karl Taylor Photography) are completely dedicated to your total satisfaction. If you have any questions please visit our FAQ's page before contacting us as you may find your question is answered there.
If you have any suggestions or comments please email us below.
Our Contact details:
Karl Taylor Photography
Unit 11, Les Caches Business Park, St Martins, Guernsey, GY4 6PH, United Kingdom
Phone: +44 (0) 1481 233222
FREE contact: Please use live chat/message tab at base of page
Email: [email protected]
Making A Purchase
Making a purchase could not be easier. Just browse our store and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete your order.
We accept credit & debit card payment and Paypal. Payments can be made using USD or GBP all other currencies are accepted and will be converted to your own currency.
When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
Shipping And Handling
Karl Taylor Photography typically ships products using Guernsey Post and Royal Mail. Shipping to the the UK is 3 to 5 working days and shipping to Europe is 7 to 10 working days. Orders outside of Europe may take longer but are dispatched by Airmail. If a physical order has not been received, we must be notified within ten weeks, after which time we are not able to track missing parcels.
DVD Order Cancellations
If you decide to cancel your order before dispatch, please telephone a member of our support team on +44 (0) 1481 233222 and we will refund the full amount to your card or paypal within 24Hrs.
Download & Streaming cancellations
Cancellations are not available on any online products.
If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
Tax charges may be applicable to your region..
Credit Card Security
All credit card details are handled by our payment service provider SagePay (Protx) or PayPal. All credit card numbers are encrypted using 128 bit encryption. SagePay has achieved the highest level of compliance under the Payment Card Industry Data Security Standard (PCI). SagePay adheres to the most stringent levels of fraud screening, ensuring that your details remain secure throughout this transaction process.
If you need to reach us, please email us, alternatively, you can call on 01481 233222 (International +44 (0) 1481 233222), you can use the free live chat/message tab at base of page or write to us at Karl Taylor Photography, Unit 11, Les Caches Business Park, St Martins, Guernsey, GY4 6PH, United Kingdom.
Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm